Privacy Policy

Last Updated: 12 January 2026

This Privacy Policy explains how Best AI Ltd, trading as Infrastructur (“we”, “us”, “our”), collects, uses, and protects personal data when you use our Website and Services. We comply with the UK GDPR, EU GDPR where applicable, and relevant data protection laws.

1. Information We Collect

We may collect personal data including names, email addresses, phone numbers, billing details, technical information, usage data, device information, and cookie data.

2. How We Collect Data

Data is collected through direct user input, automated technologies such as cookies and logs, and trusted third-party service providers including payment processors, analytics tools, and infrastructure services.

3. Legal Basis for Processing

We process personal data based on contractual necessity, legitimate interests, legal obligations, and consent where required.

4. How We Use Personal Data

We use data to provide and maintain the Services, process payments, prevent fraud, communicate with users, improve functionality, comply with legal obligations, and send marketing communications where consent has been given.

5. Data Sharing

We do not sell personal data. Data may be shared with trusted service providers such as payment processors, analytics platforms, and infrastructure partners, as well as legal authorities where required.

6. Cookies

We use cookies and similar technologies to operate and improve the Website. Further details are available in our Cookie Policy.

7. Data Retention

Personal data is retained only for as long as necessary to fulfil its purpose or comply with legal requirements, after which it is securely deleted or anonymised.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data. However, no method of transmission over the internet is completely secure.

9. International Transfers

Data may be transferred outside the UK or EEA. Where this occurs, appropriate safeguards are applied.

10. Your Rights

You have the right to access, correct, delete, restrict, object to processing, and request portability of your personal data. Requests can be made by contacting us.

11. Marketing Preferences

You may opt out of marketing communications at any time using unsubscribe links or by contacting us directly.

12. Children’s Data

Our Services are not intended for individuals under 16, and we do not knowingly collect data from children.

13. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted with a revised date.

14. Contact Us

For privacy-related questions or requests, please contact:

Best AI Ltd, trading as Infrastructur
Address: 86–90 Paul Street, London, England, EC2A 4NE
Email: [email protected]
Phone: +44 07723 570867